What are cookies and how do we use them?
This policy is split into tree sections:
- What are cookies and tracking technologies?
- The cookies and tracking technologies we use now and how to delete them
- Our classification of cookies
1. What are cookies and tracking technologies?
Where we talk about cookies on our websites, we mean cookies, flash cookies and web beacons.
What is a cookie?
What is a Flash cookie?
This is a type of cookie which is collected via Adobe Flash media player - a piece of software which you probably have on your computer to help you watch online videos and listen to podcasts.
Have a look at Adobe's website if you want to control Flash cookies on your computer. If you use the Firefox browser you can also get an add-on to detect and delete Flash cookies.
What is a web beacon?
Web beacons are usually tiny transparent images that help website owners track the activity of users on certain web pages. They can also send the website owner (for example, us or our technology partners) information in cookies such as whether an email with a web beacon in it has been opened. We use web beacons together with cookies to help us understand how you interact with our websites and the emails we send you; to help us improve your browsing experience; to ensure that content is relevant to you; and to better manage our website and email content.
2. The cookies and tracking technologies we use now and how to delete them
When you access our websites you will receive a message advising you that we have placed some cookies on your computer. This was necessary in order to display the website page to you. If you continue to use our websites, further cookies will be placed on your computer to maximise your experience on our websites and to help us understand how we can improve them.
If you don't want us to place cookies on your computer then there are a number of ways you can opt out - setting your browser either to reject all cookies, to only allow "trusted" sites to set them, or to accept only those cookies from those websites which you are currently on.
Please remember – if you do delete all your cookies, some features of our websites, such as remembering your login details, will not work and your experience on our websites may be affected.
We like the website www.aboutcookies.org which is run by the law firm Pinsent Masons. Not only does it have the recipe for 'the world's finest cookies', it also gives you detailed step by step guidance on how to control and delete cookies depending on your browser type. You can then adjust your browser settings to your preferred level of protection.
3. Our classification of cookies
We have reviewed all the cookies we use and have divided them into four categories:
Advertising or tracking
These cookies are essential to enable you to move you around the websites and use its features, such as accessing secure areas of the websites. Without these cookies, our websites won't work properly.
These cookies collect information about how you use our websites, for instance, which pages you go to most often and if you get error messages from those pages. We only use these cookies to improve how our websites work.
These cookies allow us to remember the choices you make (such as your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of our web pages that you can customise. They may also be used to provide services you have requested such as watching a video or commenting on a blog.
Advertising or Tracking Cookies